Website of the Month

You can tell a lot about a person by the way they handle three things: a rainy day, lost luggage and tangled Christmas tree lights. (Maya Angelou) December holidays are a time for winding down, recharging your batteries and sharing some quality family time. But it can also be stressful. There’s a reason we often

No matter how good your product and your service levels, the hard reality in business is that customer issues will arise. Perhaps they will be genuine problems or perhaps they are just misperceptions, but either way you need to act quickly and effectively to resolve them. Particularly in these times of online reviews making or

As pandemic restrictions ease around the world, many businesses forced by lockdown to “go remote” are torn between returning to office and keeping everyone working remotely. An increasing number are opting for one or other hybrid model, which can come with major benefits but also major challenges. One of those challenges is the risk of

We all know how vital it is to use strong passwords online, but for a sobering look at just how quickly the “average” cybercriminal can hack any that aren’t up to scratch, go to Hive Systems’ article “Are your passwords in the Green?” here. Their “Time it takes a hacker to brute force your password in

“Here’s how to expand your mind’s abilities to get more done” Boosting productivity is one of the fundamentals of success in both our personal and our professional lives. “Get more done in less time” is the perfect strategy for making the most of everything we do, but how to go about it in practice? Our

“Avoiding a decision is itself a decision … probably the wrong one” Decisions, decisions – we spend our days making them, most of them minor but every now and then a really big, important one comes along. Perhaps it’s something like  “Should I resign my 9-to-5 and start up that artisanal bakery business I’ve always